Articles on: Families

How do I start a private chat with another parent?

How do I start a private chat with another parent?



Initiating private chats requires a subscription:
- either a full package class subscription that the teacher or school subscribed to where all parents benefit from the private chat feature.
- either a Prime subscription each member can individually choose.

Additionally, teachers must have this feature enabled in their settings for their class community.
If you're considering subscribing to prime for this feature, make sure with the teacher beforehand that they are enabling it.

On the WebApp klass.ly :

- Go to your "chat" section
- Click on create a new conversation,
- select the class,
- select the member(s) to include in the chat,
- start chatting

On the mobile App IOS or Android :

- Click on the Chats Icon in the lower banner,
- In the top right corner click on the new chat icon
- select the class,
- select the member(s) to include in the chat,
- start chatting

A quick tutorial video will make it even easier:



You can't start a chat with a classroom administrator, teacher or principal. You can contact them by clicking on "request contact" and selecting who you are trying to reach.

Updated on: 09/13/2021

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